People who bought goods or services online

People who bought or ordered goods or services over the internet for private use in the twelve months before the survey. The survey covers people aged 16 to 74.

Unit: % of individuals Frequency: Annual Coverage: 38 countries and 1 group 2020 to 2025 Source: Eurostat
Highest in 2025 95.1% Ireland Lowest in 2025 40.6% Albania
European Union, 2025 73.6% Official aggregate published by the source
Countries ranked for 2025 36 Updated by the source on 17 April 2026

36 countries have a value for 2025, the latest period in the data.

Trend over time

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Places
4 selected
European Union × Germany × France × Spain ×

% of individuals. Source: Eurostat. Gaps mean no published value; points are not joined across missing years.

People who bought goods or services online (% of individuals), 2020 to 2025
Period European UnionGermanyFranceSpain
2025 73.6% 81.4% 80.2% 70.8%
2024 71.8% 77.9% 80.3% 68.9%
2023 69.6% 77.5% 76.9% 68.9%
2022 68.0% 76.2% 75.9% 67.9%
2021 67.1%b (break in time series) 76.0%b (break in time series) 75.7% 66.6%
2020 64.7%e (estimated) 82.6% – 62.6%

Flags: b break in time series; e estimated . A dash means no value was published.

In short

  • Among the 36 countries with a value for 2025, the highest is Ireland (95.1%) and the lowest Albania (40.6%).
  • Half of the countries are above 69.7% and half below.
  • From 2024 to 2025 the value rose in 29 countries and fell in 6.
  • The figure for the European Union was 73.6% in 2025, against 64.7% in 2020 (+8.8 percentage points). The source marks a break in the series during this period, so part of the change may come from a change in method.

About this measure

Definition
People who bought or ordered goods or services over the internet for private use in the twelve months before the survey. The survey covers people aged 16 to 74.
Population covered
Individuals aged 16 to 74
Unit
% of individuals
Frequency
Annual
Changes are shown as
Percentage points (the difference between two rates)

Source and dates

Original producer
Eurostat
Source
Eurostat, the statistical office of the European Union
Dataset or series code
isoc_ec_ib20 · dataset details · view at source
Selection
freq=A ind_type=IND_TOTAL indic_is=I_BLT12 unit=PC_IND
Observation period
2020 to 2025
Provider update
17 April 2026
Retrieved
9 November 2026
Published here
9 November 2026
Licence
Eurostat reuse policy (attribution)
Attribution
Source: Eurostat

All countries in 2025 Every value is for 2025, so the countries are compared at the same point in time.

  1. 1 Ireland 95.1%
  2. 2 Netherlands 94.2%
  3. 3 Norway 92.5%
  4. 4 Denmark 91.2%
  5. 5 Sweden 88.8%
  6. 6 Switzerland 85.5%
  7. 7 Czechia 83.7%
  8. 8 Finland 82.0%
  9. 9 Germany 81.4%
  10. 10 France 80.2%
  11. 11 Luxembourg 80.1%
  12. 12 Slovakia 78.8%
  13. 13 Belgium 78.5%
  14. 14 Estonia 76.5%
  15. 15 Austria 72.7%
  16. 16 Malta 71.4%
  17. 17 Spain 70.8%
  18. 18 Latvia 69.7%
  19. 19 Poland 69.7%
  20. 20 Greece 68.0%
  21. 21 Hungary 67.7%
  22. 22 Slovenia 66.9%
  23. 23 Lithuania 64.8%
  24. 24 Cyprus 63.4%
  25. 25 Serbia 62.1%
  26. 26 Croatia 61.7%
  27. 27 Portugal 60.5%
  28. 28 Romania 60.3%
  29. 29 Kosovo 58.4%
  30. 30 Italy 56.2%
  31. 31 North Macedonia 55.9%
  32. 32 Bulgaria 51.2%
  33. 33 Türkiye 50.7%
  34. 34 Bosnia and Herzegovina 49.5%
  35. 35 Montenegro 44.5%
  36. 36 Albania 40.6%
  37. European Union 73.6%
Below the line: groups and aggregates, not ranked. View as map Ranking page with top and bottom ten

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Internet and digital society

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Map

Grey: no value for 2025. Colour groups split countries into roughly equal numbers. Boundaries: Natural Earth.