Online shopping in European Union

73.6% of people aged 16 to 74 in the European Union bought something online in the previous twelve months in 2025. The value for 2025 is the highest in the series, which starts in 2020. The source marks a break in the series within this span, so values before and after it may not be fully comparable.

Measure: People who bought goods or services online Unit: % of individuals Data: 2020 to 2025 Source: Eurostat
European Union is a group: European Union, 27 member states (composition from February 2020). The value is the aggregate published by Eurostat, not an average calculated on this site.
European Union, 2025 73.6% % of individuals
Change from 2024 +1.8percentage points 2024: 71.8%

Online shopping in European Union over time

View
Places
1 selected
European Union

% of individuals. Source: Eurostat. Gaps mean no published value; points are not joined across missing years.

People who bought goods or services online (% of individuals), 2020 to 2025
Period European Union
2025 73.6%
2024 71.8%
2023 69.6%
2022 68.0%
2021 67.1%b (break in time series)
2020 64.7%e (estimated)

Flags: e estimated; b break in time series . A dash means no value was published.

In short

  • That is a change of +1.8 percentage points from 71.8% in 2024.
  • Since 2020, when it was 64.7%, the figure has changed by +8.8 percentage points. The source marks a break in the series during this period, so part of the change may come from a change in method.

More for European Union

All statistics for European Union

Source and dates

Original producer
Eurostat
Source
Eurostat, the statistical office of the European Union
Dataset or series code
isoc_ec_ib20 · dataset details · view at source
Selection
freq=A ind_type=IND_TOTAL indic_is=I_BLT12 unit=PC_IND
Observation period
2020 to 2025 for European Union
Provider update
17 April 2026
Retrieved
9 November 2026
Published here
9 November 2026
Licence
Eurostat reuse policy (attribution)
Attribution
Source: Eurostat