Online shopping in Serbia

62.1% of people aged 16 to 74 in Serbia bought something online in the previous twelve months in 2025. The value for 2025 is the highest in the series, which starts in 2020.

Measure: People who bought goods or services online Unit: % of individuals Data: 2020 to 2025 Source: Eurostat
Serbia, 2025 62.1% % of individuals
Change from 2024 +2.4percentage points 2024: 59.7%
European Union, 2025 73.6% Official aggregate
Position in 2025 25th of 36 See the full ranking

Online shopping in Serbia over time

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Serbia European Union ×

% of individuals. Source: Eurostat. Gaps mean no published value; points are not joined across missing years.

People who bought goods or services online (% of individuals), 2020 to 2025
Period SerbiaEuropean Union
2025 62.1% 73.6%
2024 59.7% 71.8%
2023 57.8% 69.6%
2022 53.6% 68.0%
2021 44.7% 67.1%b (break in time series)
2020 38.4% 64.7%e (estimated)

Flags: e estimated; b break in time series . A dash means no value was published.

In short

  • That is a change of +2.4 percentage points from 59.7% in 2024.
  • Since 2020, when it was 38.4%, the figure has changed by +23.7 percentage points.
  • Among the 36 countries with data for 2025, Serbia has the 25th highest value.
  • The figure for the European Union in 2025 was 73.6%.

Source and dates

Original producer
Eurostat
Source
Eurostat, the statistical office of the European Union
Dataset or series code
isoc_ec_ib20 · dataset details · view at source
Selection
freq=A ind_type=IND_TOTAL indic_is=I_BLT12 unit=PC_IND
Observation period
2020 to 2025 for Serbia
Provider update
17 April 2026
Retrieved
9 November 2026
Published here
9 November 2026
Licence
Eurostat reuse policy (attribution)
Attribution
Source: Eurostat